CRMSalesforce, Inc.Q2 2027Aug 26, 2026, 4:01 PM EDT
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Earnings Report· 2026-08-26

CRM

Q2 · 2027After-Market
Salesforce, Inc.
EARNING PER SHARE
Actual ($)
5.9
103.00% YoY
Expected
3.27
Beat
+80.43%
REVENUE
Actual ($)
11.35B
11.00% YoY
Expected
11.32B
Beat
+0.22%

Earning Report

MetricQ2 FY27Q2 FY26YoY Change %
Total revenues$11.35B$10.24B+11.0%
└─Subscription and support$10.82B$9.69B+11.7%
└─Professional services and other$525.00M$546.00M-3.8%
Net income$3.53B$1.89B+86.9%
GAAP Basic EPS$4.30$1.97+118.3%
GAAP Diluted EPS$4.29$1.96+119.0%
Non-GAAP Basic EPS$5.91$2.92+102.4%
Non-GAAP Diluted EPS$5.90$2.91+103.0%

Financial Outlook / Guidance

MetricQ3 FY27 OutlookFY27 Outlook
Revenue$11.42 - $11.5 billion$46.1 - $46.4 billion
GAAP Revenue Growth11% - 12%11% - 12%
Non-GAAP Revenue Growth11% - 12% CC~11% CC
GAAP Diluted EPS$1.81 - $1.83$10.21 - $10.25
Non-GAAP Diluted EPS$3.42 - $3.44$16.67 - $16.71
Current remaining performance obligation growth~14%
GAAP Subscription and support revenue growthSlightly above 12%
Non-GAAP Subscription and support revenue growthSlightly under 12% CC
GAAP Operating margin20.1%
Non-GAAP Operating margin34.3%
Operating cash flow growth~4% - 5%
Free cash flow growth~4% - 5%
Capital expenditures~1.5% of revenue

Business Highlights

  • Agentforce and Data 360 ARR reached nearly $3.9 billion.
  • Agentforce ARR exceeded $1.5 billion.
  • Delivered 7.0 billion Agentic Work Units across Agentforce and Slack to date.
  • Slack recorded its fastest quarterly NNAOV growth since acquisition.
  • Bookings for Agentforce One Edition and Agentforce for Apps more than doubled Q/Q.
  • Data 360 ingested 104 trillion records in Q2, including 82 trillion through Zero Copy.
  • Salesforce announced definitive agreements to acquire Contentful and Fin.
  • Both Contentful and Fin acquisitions are expected to close in Q3 FY27.
  • Returned $364 million in dividends and continued the $25 billion ASR.
  • Released the latest Summer 2026 Product Release updates across its portfolio.

Management Commentary

Marc Benioff, Chair and CEO, Salesforce

We just delivered one of our best quarters ever, outperforming across every key metric. AI is delivering value across every layer of our platform. We’re seeing incredible demand for our AI and data products, with ARR about to cross $4 billion. And with AIforce, our trusted enterprise harness, we’re unlocking the data, workflows, business logic, actions, and governance inside Salesforce and making it available to every agent, model, and interface. This is how we are turning AI into customer success at unprecedented scale.

Robin Washington, President and Chief Financial and Operating Officer, Salesforce

AI is amplifying the power, reach, and value of our platform. NNAOV growth is the strongest it's been in four years, keeping us on track for second-half organic revenue reacceleration.