Freshworks Inc.: Beat — EPS $0.22, Revenue $245.43M
Earnings BeatQ3 2026 · After-market
Did Freshworks Inc. (FRSH) beat earnings today?
Yes, Freshworks Inc. (FRSH) beat Wall Street analyst expectations for Q3 2026, reporting higher-than-expected EPS and higher-than-expected revenue.
Earnings Per Share+22.22% surprise
$0.22Actual
Expected: $0.18
vs. year ago +37.5%
Total Revenue+0.15% surprise
$245.43MActual
Expected: $245.06M
vs. year ago +14.0%
Released Nov 03 · 4:10 PM ET
Earning Report
| Metric | Q3 2026 | Q3 2025 | YoY Change % |
|---|---|---|---|
| Revenue | $245.43M | $215.12M | +14.0 |
| GAAP Diluted EPS | $0.07 | -$0.02 | - |
| Non-GAAP Diluted EPS | $0.22 | $0.16 | +37.5 |
| Net Income | $18.30M | ($4.68M) | - |
Financial Outlook / Guidance
| Metric | Q4 2026 Outlook | FY 2026 Outlook | ||
|---|---|---|---|---|
| Guidance | Expected | Guidance | Expected | |
| Revenue | $253.5-$254.5M (~14% YoY; 14%-15% constant currency YoY | $253.95MIn-Line | $965.0-$966.0M (~15% YoY; 14%-15% constant currency YoY | $965.02MIn-Line |
| Non-GAAP income from operations | $68.0-$70.0M | — | $238.0-$240.0M | — |
| Non-GAAP net income per share | ~$0.21 | $0.21In-Line | ~$0.71 | $0.67Beat +5.97% |
| Weighted-average shares outstanding | 266.0M | — | 272.3M | — |
Q4 2026 Outlook
- Revenue
- Guidance$253.5-$254.5M(~14% YoY; 14%-15% constant currency YoYExpected$253.95MIn-Line
- Non-GAAP income from operations
- Guidance$68.0-$70.0MExpected—
- Non-GAAP net income per share
- Guidance~$0.21Expected$0.21In-Line
- Weighted-average shares outstanding
- Guidance266.0MExpected—
FY 2026 Outlook
- Revenue
- Guidance$965.0-$966.0M(~15% YoY; 14%-15% constant currency YoYExpected$965.02MIn-Line
- Non-GAAP income from operations
- Guidance$238.0-$240.0MExpected—
- Non-GAAP net income per share
- Guidance~$0.71Expected$0.67Beat +5.97%
- Weighted-average shares outstanding
- Guidance272.3MExpected—
Business Highlights
- ➤Welcomed Tata Technologies, Texas Christian University, Unilabs (UK), and Jose Cuervo.
- ➤Added to the S&P Small Cap 600 Index.
- ➤Named a Leader in IDC MarketScape for AI-enabled IT service management software.
- ➤IDC cited strengths in experience outcome features and growth expansion approach.
- ➤Reached over $1 billion in annual recurring revenue after quarter-end.
- ➤Partners participated in more than half of new business.
- ➤New multi-product EX deals increased over 35%.
- ➤Freshworks positions its platform around a unified platform and single data model.
Management Commentary
Dennis Woodside, CEO & President of Freshworks
“Our upmarket strategy delivered another strong quarter. We delivered a 30% non-GAAP operating margin and grew adjusted free cash flow by 29%. Our momentum upmarket accelerated, with new multi-product EX deals increasing over 35% and partners participating in more than half of our new business. Customers want a unified platform and single data model for service operations, and they are increasingly choosing Freshworks.”