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Adobe Integrates Agentic CX Enterprise Coworker Into AI Platforms from Anthropic, Google, Microsoft, OpenAI and More

Business Wire•04/11/2026•09:00 ET
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Key Highlights

  • ➤Adobe CX Enterprise Coworker now available in Anthropic, Databricks, Google, OpenAI and Microsoft platforms
  • ➤Adobe expects CX Enterprise Coworker availability soon in Amazon Web Services, IBM and Snowflake
  • ➤New MCP connectors link CX Enterprise Coworker with Amazon Ads, Meta campaigns and other partner systems
  • ➤20,000-plus brands use Adobe’s agentic software across content, customer engagement and brand visibility
  • ➤Accenture, IBM, WPP and other firms are building customized CX Enterprise Coworker solutions

Expert Statements

Anjul Bhambhri, Senior Vice President of Engineering, Customer Experience Orchestration, Adobe

“Today, marketers often use AI tools in isolation, without the organizational context and domain intelligence needed to personalize every stage of the customer lifecycle,”

Anjul Bhambhri, Senior Vice President of Engineering, Customer Experience Orchestration, Adobe

“CX Enterprise Coworker connects these tools and workflows using brand, customer and channel intelligence, helping teams drive better business outcomes.”

Rao Surapaneni, Vice President, Gemini Agent Governance, Cloud AI, Google Cloud

“Our partnership with Adobe is built on a shared vision of open, flexible and secure agentic AI,”

Rao Surapaneni, Vice President, Gemini Agent Governance, Cloud AI, Google Cloud

“Integrating Adobe’s CX Enterprise Coworker into Gemini for business allows organizations to securely harness their customer data and brand intelligence right where they already work.”

Rao Surapaneni, Vice President, Gemini Agent Governance, Cloud AI, Google Cloud

“This collaborative, agent-to-agent approach represents the next frontier of productivity and creative execution for the modern enterprise.”

Rob Howard, Corporate Vice President of Copilot Platform and Extensibility, Microsoft

“We are working with Adobe to help enterprises leverage agentic AI to move from insight to action,”

Rob Howard, Corporate Vice President of Copilot Platform and Extensibility, Microsoft

“By connecting intelligence across customer data, content, journeys and enterprise systems, we are putting agentic AI to work across the customer experience.”

Rob Howard, Corporate Vice President of Copilot Platform and Extensibility, Microsoft

“This gives marketing teams the speed and flexibility to orchestrate more personalized experiences at scale.”

Adobe Integrates Agentic CX Enterprise Coworker Into AI Platforms from Anthropic, Google, Microsoft, OpenAI and More

* Adobe CX Enterprise Coworker, the industry’s leading agentic teammate for customer experience orchestration, is now available within AI platforms by Anthropic, Databricks, Google, OpenAI and Microsoft, with Amazon Web Services (AWS), IBM and Snowflake to follow, bringing agent-led customer experience workflows into tools thousands of enterprises use.

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