Adtran launches Mosaic One Agents to help teams easily scale operations

Philip Bednarz, GM of software platform at Adtran

“When something goes wrong, experienced people become a scarce resource. Every organization needs enough of them to understand what’s happening, coordinate the response, keep customers informed and get every issue resolved. During a major outage, there are never enough experts to do it all. Mosaic One Agents changes that”

Philip Bednarz, GM of software platform at Adtran

“People set the intent, and teams of AI agents move work forward under human direction. One expert can now direct many workflows in parallel rather than handling every task themselves. That creates a new operating model, helping teams scale expertise without giving up control.”

Christoph Glingener, CTO of Adtran

“In August, we launched Mosaic One Fabric, providing an open, governed foundation for building AI agents around an organization’s own data, networks and operating models. Today, we’re extending that vision with Mosaic One Agents, agent teams that put that foundation to work”

Christoph Glingener, CTO of Adtran

“Organizations no longer need to choose between building everything themselves and adopting a closed, vendor-defined approach. They can deploy AI agents from Adtran, create their own or combine both as their needs evolve, with full visibility and control over how agents operate. Together, Mosaic One Fabric and Mosaic One Agents offer a faster route from AI ambition to operational impact, while giving users the flexibility to shape what comes next.”