Aetna 2027 Star Ratings Reflect Strong Clinical Quality and Member Experience
Key Highlights
- ➤69%+ of Aetna MA members are in 2027 plans rated 4+ stars
- ➤Aetna maintained top-tier large publicly traded MA performance for third consecutive year
- ➤Plan All-Cause Readmissions scored 4.77 stars, signaling strong care coordination
- ➤Care for Older Adults Medication Review achieved a perfect 5.00-star score
- ➤Customer service and access measures scored 3.89 to 4.07 stars
Expert Statements
Steve Nelson, President of Aetna
“For years, Aetna has been a leader in Star Ratings, and this year's results highlight our distinction in the market”
Steve Nelson, President of Aetna
“We continue to strengthen our business through an unwavering focus on the fundamentals and disciplined execution, and we are encouraged by our performance in areas like clinical quality and operational excellence.”
Steve Nelson, President of Aetna
“This focus gives us confidence in our ability to achieve our goal of returning to appropriate margins while at the same time driving continuous improvement and delivering even better experiences and outcomes for the members who count on us.”
HARTFORD, CT / ACCESS Newswire / October 13, 2026 / Aetna(®), a CVS Health(®) company (NYSE:CVS), announced today that more than 69 percent of its Medicare Advantage (MA) members are in 2027 plans rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CMS). These results position Aetna as one of the highest-performing large, publicly traded Medicare Advantage organizations in the Star Ratings program for the third consecutive year and highlight strong performance across various clinical quality, preventive care and member experience measures.
"For years, Aetna has been a leader in Star Ratings, and this year's results highlight our distinction in the market," said Steve Nelson, President of Aetna. "We continue to strengthen our business through an unwavering focus on the fundamentals and disciplined execution, and we are encouraged by our performance in areas like clinical quality and operational excellence. This focus gives us confidence in our ability to achieve our goal of returning to appropriate margins while at the same time driving continuous improvement and delivering even better experiences and outcomes for the members who count on us.
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