Ahold Delhaize USA Advances Next-Generation In-Store Experience
Key Highlights
- ➤Voyix Commerce Platform selected for Ahold Delhaize USA’s multi-year modernization
- ➤New point-of-sale technology now available in 100 stores
- ➤Rollout spans point-of-sale, self-checkout, pharmacy and fuel operations
- ➤Ahold Delhaize USA serves 26 million omnichannel customers weekly
Expert Statements
Ann Dozier, Chief Information Officer of Ahold Delhaize USA
“As we advance our technology strategy, we’re focused on making it easier for customers to shop with our brands and easier for our brands’ associates to serve their customers.”
Ann Dozier, Chief Information Officer of Ahold Delhaize USA
“Our goal is to create a more consistent technology foundation and a more connected experience, while maintaining the flexibility that allows each of our local brands to meet its customers’ needs in the short term and positions us for the future.”
James G. Kelly, President and Chief Executive Officer of NCR Voyix
“We’re proud to continue supporting Ahold Delhaize USA and its brands as they advance their technology modernization strategies.”
James G. Kelly, President and Chief Executive Officer of NCR Voyix
“Modern retailers need a technology foundation that can simplify store operations while giving them the flexibility to innovate as customer expectations evolve.”
James G. Kelly, President and Chief Executive Officer of NCR Voyix
“This multi-year modernization demonstrates the role our next-generation platform can play in enabling transformation at enterprise scale.”
Ann Dozier, Chief Information Officer of Ahold Delhaize USA
“At the end of the day, technology is only as good as the value it provides to the business and to customers.”
Ann Dozier, Chief Information Officer of Ahold Delhaize USA
“Working with our brands and technology partners, we look forward to continuing to deliver more value for our businesses and support their growth in an increasingly competitive marketplace.”
SALISBURY, N.C., Nov. 02, 2026 (GLOBE NEWSWIRE) -- Leading grocery retail group, Ahold Delhaize USA, today announced a next step in modernizing the technology that supports its grocery brands, helping create a more connected, efficient and customer-focused shopping experience. The modernization effort spans key store capabilities including point-of-sale, self-checkout, pharmacy and fuel operations. It builds on years of work to streamline platforms and create greater consistency, while supporting local brand differentiation.
“As we advance our technology strategy, we’re focused on making it easier for customers to shop with our brands and easier for our brands’ associates to serve their customers,” said Ann Dozier, Chief Information Officer for Ahold Delhaize USA. “Our goal is to create a more consistent technology foundation and a more connected experience, while maintaining the flexibility that allows each of our local brands to meet its customers’ needs in the short term and positions us for the future. The rollout is underway with new point-of-sale technology now available in 100 stores, with the rollout continuing over the next several years.”
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