AI, Customer Experience, and Knowledge Management Leaders Convene at eGain Solve26 in Chicago
Key Highlights
- ➤Solve26 conference runs October 13–14, 2026, in Chicago
- ➤95% of 520 organizations evaluate, pilot, or run AI in KM
- ➤KM leaders report roughly 2X improvement across every business-impact metric
- ➤eGain showcases AI knowledge, customer experience, and agentic automation programs
Expert Statements
Ashu Roy, Chairman and CEO of eGain
“Every enterprise is now investing in AI, and the hardest part isn’t the model — it’s the trusted knowledge underneath it.”
Ashu Roy, Chairman and CEO of eGain
“Solve26 brings together the people doing this work so they can learn what AI-ready knowledge really takes from the organizations that are already getting it right.”
Two-day conference features keynotes, customer showcases, hands-on masterclasses, and industry tracks for Healthcare and for Banking, Financial Services & Insurance
SUNNYVALE, Calif., Oct. 08, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer engagement and employee productivity, today unveiled the full agenda and speaker lineup for Solve26, its premier conference for AI, customer experience (CX), and knowledge management (KM) leaders, taking place next week, October 13–14, 2026, at the Hyatt Regency O’Hare in Chicago. The finalized program brings together practitioners, executives, and industry experts around a single theme: building the trusted knowledge foundations that enterprise AI depends on.
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