AI Transforms Revenue and Billing Software, ISG says
Business Wire•30/09/2026•10:00 ET
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Key Highlights
- ➤ISG (III) says one-third of enterprises will use generative AI in revenue lifecycles by 2028
- ➤50 software providers assessed across revenue intelligence, recurring billing and CPQ categories
- ➤Salesforce ranked top Overall Leader in Revenue Intelligence
- ➤Zuora ranked top Overall Leader in Recurring Billing
- ➤Oracle ranked top Overall Leader in Configure, Price, Quote
Expert Statements
Barika Pace, Director of research, Office of Revenue, ISG
“Revenue intelligence strengthens execution by linking evidence and insight to actions that improve business outcomes.”
Barika Pace, Director of research, Office of Revenue, ISG
“AI is empowering companies to scale and adapt their revenue operations for emerging opportunities.”
Barika Pace, Director of research, Office of Revenue, ISG
“AI-enabled revenue intelligence is an increasingly important part of how companies make money, interact with customers and grow.”
Barika Pace, Director of research, Office of Revenue, ISG
“It needs to be strictly governed and closely aligned with all core business operations.”
Automation and analytics improve enterprise awareness and control of revenue lifecycles, new research says
Enterprise revenue software is evolving to help companies better understand and act on information throughout the revenue cycle while adapting to the growing complexity of functions such as pricing and billing, according to new research from global AI-centered technology research and advisory firm Information Services Group (ISG ) (Nasdaq: III ).
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