As Enterprises Implement AI to Gain Productivity, Governance and Performance Measurement Present Scaling Opportunities: SS&C Survey
Key Highlights
- ➤43% of organizations apply AI governance consistently enterprise-wide
- ➤Two-thirds prioritize AI governance and legacy-system integration for scaling
- ➤87% name employee productivity as a top AI implementation goal
- ➤48% expect AI agents in over one-quarter of workflows within three years
- ➤WorkHQ reduced SS&C production and troubleshooting times by more than 90%
Expert Statements
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“Agentic AI is rapidly gaining a foothold across enterprises as firms move beyond the experimentation stage to production”
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“In regulated industries such as financial services and healthcare, the integrity and security of client data are paramount.”
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“In our ongoing conversations with clients, governance comes up as a critical part of efforts to bring AI agents, automation and people together.”
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“Additionally, the ability to measure AI’s contributions will continue to grow in importance as enterprises’ AI implementation matures.”
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“Enabling organizations to implement agentic AI with governance and performance measurement in place can turn AI experimentation into results at scale,”
Rob Stone, Head of Intelligent Automation & Analytics at SS&C Technologies
“SS&C is committed to working closely with enterprises to help them operationalize AI in a safe, governed way.”
As Enterprises Implement AI to Gain Productivity, Governance and Performance Measurement Present Scaling Opportunities: SS&C Survey
SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today released findings from a new survey focusing on AI implementation across financial services and healthcare enterprises. The responses highlight an opportunity for further focus on measuring results and expanding governance when scaling AI. Fewer than half (43%) of organizations surveyed felt AI governance was applied consistently across their entire business, and one in five respondents felt measuring AI performance and ROI will be critical to success.
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