Aurora Mobile Showcases at Tourism EXPO Japan 2026: How AI is Solving the Travel Industry’s Staffing Crisis

SINGAPORE, Sept. 28, 2026 (GLOBE NEWSWIRE) -- From September 24 to 25, the Tourism EXPO Japan 2026 took place at Tokyo Big Sight. Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services, was invited to co-exhibit as a sponsor of the Japan Web3 Tourism Association, demonstrating how AI technology is empowering the digital transformation of the tourism sector.

The Tourism Paradox: Booming Inbound Travel vs. Overstretched Staff As inbound tourism to Japan reaches record highs, the industry is grappling with an unprecedented staffing crisis. Throughout the exhibition, frontline hospitality professionals voiced consistent operational frustrations: the inability to manage overnight inquiry backlogs, severe front-desk bottlenecks caused by language barriers with non-English-speaking groups, and a lack of manpower to produce dynamic video content for international marketing.