Aurora Mobile's GPTBots.ai Enhances Customer Service Solution with Audio Agent and LINE Plugin 2.0

SINGAPORE, July 23, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services, announced enhancements to the customer service solution on GPTBots.ai, its enterprise-grade AI agent platform. GPTBots.ai Audio Agent now supports SIP connectivity via Twilio for integration with enterprise telephony infrastructure. LINE Customer Service Plugin 2.0 updates the agent workspace and adds notification capabilities for service teams.

With this release, organizations can deploy AI agents across voice and messaging channels without overhauling existing IT infrastructure, supporting faster response, broader coverage, and lower cost per interaction.