Bad Ass Coffee of Hawaii Builds Its Franchise Future with PAR Technology

Tom Wylie, Representative of Bad Ass Coffee of Hawaii

“Bad Ass Coffee of Hawaii has always been about more than coffee. We’re restaurant operators at heart, so we saw the special opportunity our brand can have in the coffee industry. We knew we needed a tech provider who could grow with us and give us one unified view of our data.”

Tom Wylie, Representative of Bad Ass Coffee of Hawaii

“Going into the vendor process, we knew we wanted one partner, one system, and data that connects across the business. That’s what led us to PAR - a single provider that could fit our specific needs and bring everything together. PAR has treated us like a true partner, not just another customer, and with them we’ve been able to streamline our operations under one provider that owns everything from guest engagement to labor and inventory.”

Savneet Singh, CEO of PAR Technology

“Bad Ass Coffee of Hawaii is one of the most exciting growth stories in coffee, with nearly 40 stores open and more than 100 on the way. A brand with this much momentum needs technology that gets smarter as it grows. When loyalty, ordering, and operations run together, PAR Intelligence learns from every transaction, and every new store starts ahead. That’s how a great brand becomes a great business at scale.”

Tom Wylie, Representative of Bad Ass Coffee of Hawaii

“As we grow, the most important thing we can protect is that experience, the feeling a guest gets whether they walk into their first location or their fiftieth. PAR gives our franchisees a unified foundation so we can scale the brand without franchisees having to figure out the technology from scratch or manage two or three different systems just to run their store. That frees them up to do what they do best, which is bring the Aloha Spirit to every guest, every day.”