Brazil Firms Modernize Applications with Governed Agentic AI
Business Wire•14/10/2026•08:00 ET
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Key Highlights
- ➤Brazil firms embed agentic AI across application development and management
- ➤AI cost controls, approval gates and audit trails govern most deployments
- ➤Automation savings fund modernization instead of headcount expansion
- ➤ISG evaluated 63 providers across six AI-driven ADM quadrants
- ➤AI/R, Capgemini and GFT lead three quadrants each
Expert Statements
Shafqat Azim, Partner, ISG
“Brazilian companies want AI embedded in delivery processes, but only with clear human accountability and cost controls.”
Shafqat Azim, Partner, ISG
“The market is seeking automation paired with stronger evidence of quality, security and operational discipline.”
Pedro L. Bicudo Maschio, Lead author of the report
“The most effective service partners will introduce agentic automation along with reliable delivery measures.”
Pedro L. Bicudo Maschio, Lead author of the report
“They can help clients improve throughput while maintaining transparent costs, verified outcomes and approval controls.”
Pedro L. Bicudo Maschio, Lead author of the report
“This approach gives enterprises a practical route to more predictable application services.”
AI cost controls and output logging help companies accelerate application delivery with accountability, ISG Provider Lens(®) report says
Companies in Brazil are embedding agentic capabilities across software build and run functions while redirecting automation savings toward modernization, according to a new research report published today by Information Services Group (ISG ) (Nasdaq: III ), a global AI-centered technology research and advisory firm.
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