Calix Advances Trusted, Secure, and Predictable AI at ConneXions 2026 With Agent Workforce Innovations To Enhance Subscriber Experiences and Drive Market Expansion
Key Highlights
- ➤Calix unveils next-generation Agent Workforce on its AI-native Calix One platform
- ➤Subscriber Agent adds conversational AI to the refreshed CommandIQ mobile app
- ➤Expanded agentic workflows target revenue growth, subscriber loyalty, and operational efficiency
- ➤Forthcoming Workflow Studio enables no-code customization of service-provider AI automation
- ➤Expanded SmartMDU and SmartBiz capabilities target multifamily and small-business markets
Expert Statements
Michael Weening, President and chief executive officer of Calix
“Read the headlines and AI is either the answer to everything or our biggest downfall. The reality is that the opportunity is enormous, but AI has to be trusted, secure, and predictable.”
Michael Weening, President and chief executive officer of Calix
“That is why we began making significant investments in 2023 to make the Calix One platform AI native.”
Michael Weening, President and chief executive officer of Calix
“We delivered that foundation in March of this year, building on more than $2 billion invested in our platform over 15 years, 26 years of workflow expertise, and more than 5 billion workflows running annually.”
Michael Weening, President and chief executive officer of Calix
“Today, our customers are already putting it to work.”
Michael Weening, President and chief executive officer of Calix
“Now AI is increasing our capacity to deliver more capabilities faster, so our service provider customers can acquire subscribers, grow revenue, reduce costs, and build loyalty.”
Michael Weening, President and chief executive officer of Calix
“We are proud to be at the forefront of disruption, enabling every customer to transform by increasing their capacity to compete and win.”
Calix Advances Trusted, Secure, and Predictable AI at ConneXions 2026 With Agent Workforce Innovations To Enhance Subscriber Experiences and Drive Market Expansion
Building on the launch of Agent Workforce on the Calix One platform earlier this year, Calix is extending secure, purpose-built AI across the service provider business, from the employees who run it to the subscribers they serve, with greater control to govern and tailor AI to how they operate. Meanwhile, SmartMDU and SmartBiz advancements extend the Calix operating model into business and multifamily markets.
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