Chase Brings AI Fraud-Fighting Advice to Consumers at 700 Chase Branches Nationwide
Business Wire•14/10/2026•16:00 ET
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Key Highlights
- ➤Fraud scams affected over 15 million Americans last year, causing at least $68 billion in reported losses
- ➤Chase streamed AI fraud-prevention guidance to approximately 700 branches nationwide
- ➤Chase has served more than 1 million customers through financial health initiatives
- ➤Chase hosts more than 1,000 fraud and scam prevention workshops annually
- ➤JPMorganChase assets reached $5.1 trillion as of September 30, 2026
Expert Statements
Darius Kingsley, Head of Consumer Fraud and Scam Prevention at Chase
“AI is making scams harder to spot, but the best response is still simple: slow down, verify the request using a contact you trust and report anything suspicious”
Pat Opet, Global Chief Information Security Officer at JPMorganChase
“Sophisticated technology is now more accessible, making it easier for scammers to target everyday Americans. Sharing knowledge across our customer network can help people prepare for scams, recognize them when they occur and rely on trusted channels to verify financial requests. At Chase, we’re also working to make it harder for scammers to succeed, partnering with law enforcement including the FBI and peers across industry to disrupt cyber attackers, scammers and fraudsters”
Chase Brings AI Fraud-Fighting Advice to Consumers at 700 Chase Branches Nationwide
National Cybersecurity Awareness Month event equips consumers, students and small business owners with practical steps to spot AI-enabled scams and protect their money and personal information
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