Chubb Small Business Recognized for Outstanding Customer Satisfaction in 2026 JD Power Study
PR Newswire•02/11/2026•10:00 ET
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Key Highlights
- ➤Chubb ranked #2 overall in 2026 U.S. Small Commercial Insurance Study
- ➤Chubb rose five spots to #2 overall among small commercial insurers
- ➤Chubb ranked #1 in Digital Channels
- ➤Chubb scored 746 out of 1,000 for overall customer satisfaction
- ➤2026 study reflects responses from 2,900 insurance customers
Expert Statements
Rob Poliseno, Division President, Small & Lower Midmarket, Chubb
“Building a small business requires a high level of personal dedication, and Chubb's top priority is protecting what matters most in an increasingly complex risk environment.”
Rob Poliseno, Division President, Small & Lower Midmarket, Chubb
“Earning this distinction as an outstanding small business insurance carrier demonstrates that our digital insurance solutions tailored to these clients are helping their small businesses thrive.”
Chubb Small Business Recognized for Outstanding Customer Satisfaction in 2026 JD Power Study PR Newswire
Chubb ranked #2 overall and #1 in Digital Channels, underscoring the strength of its digital experience for agents and small businesses
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