Companies Are Investing Billions in AI Without ROI. New Research From FranklinCovey Finds That Leadership Can Close the Gap.
Business Wire•10/11/2026•06:13 ET
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Key Highlights
- ➤FranklinCovey survey finds only 36% receive honesty about AI’s workplace impact
- ➤46% receive learning opportunities to build AI skills, versus 59% receiving experimentation support
- ➤41% say leaders connect AI to specific workflows, while 46% receive a clear vision
- ➤FranklinCovey says leadership behavior determines whether AI investments produce measurable performance gains
Expert Statements
Paul Walker, CEO of FranklinCovey
“The gap between AI access and adoption is human, not technical. AI investments are at risk from uneven integration and no path to scale due to leaders who lack the skills to bring their teams along. The organizations that win with AI won’t win with technology alone. They’ll win with leaders who lead differently.”
Paul Walker, CEO of FranklinCovey
“To close the AI adoption gap and make AI investments profitable, organizations must close their leadership gap”
Chief of workforce development, Chief of workforce development at a logistics organization
“The AI approach that FranklinCovey takes is not a technical approach; it is a human being approach. People were able to connect to that and not get caught up in the tools. It’s really about the principles and concepts that apply to any platform. That type of knowledge and flexibility helped to provide clarity, reduce anxiety, and increase usage.”
Companies Are Investing Billions in AI Without ROI. New Research From FranklinCovey Finds That Leadership Can Close the Gap.
FranklinCovey Institute’s global survey finds the five top behaviors employees want from their leaders.
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