Descartes Introduces AI-Powered Image Document Management to Help Accelerate Customs Entry and Shipment Processing
ATLANTA and LONDON, Aug. 18, 2026 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced new AI-powered Image Document Management (IDM) capabilities. These capabilities help customs brokers, freight forwarders and logistics service providers accelerate customs entry preparation, and shipment creation and execution. With logistics-trained AI agents embedded directly into Descartes’ customs and transportation solutions, organizations can transform trade documents into operationally ready data that reduces manual data entry and improves operational efficiency.
“Entering commercial invoice data is one of the most labor-intensive activities in the import process, especially when shipments include complex commercial invoices with hundreds of line items,” said Scott Sangster, General Manager, Logistics Service Providers at Descartes. “Rather than simply digitizing individual documents, our agentic IDM solution interprets commercial invoices, bills of lading, packing lists and related shipment documents in context. It can extract, validate and prepare data that can immediately begin customs and transportation workflows with significantly fewer exceptions and manual corrections. By eliminating repetitive rekeying from multiple documents while remaining within existing Descartes applications, organizations can process higher shipment volumes with greater consistency and significantly less manual effort.”
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