Descartes Unveils Next Step in Supply Chain AI with Agent Control Plane
Key Highlights
- ➤Descartes introduced Agent Control Plane for coordinating AI agents across supply-chain workflows
- ➤Agent Control Plane adds customer-defined guardrails, permissions, approvals and human oversight
- ➤Innovation Forum attendance exceeds 1,000 customers and speakers, with 200+ speakers
- ➤Agent Control Plane integrates Descartes GLN data and connectivity across applications and partners
Expert Statements
Ken Wood, Executive Vice President, Product Management at Descartes
“Even with connected systems, supply chain teams devote significant time to interpreting updates from emails, messages and portals, rekeying information and coordinating next steps to move orders forward.”
Ken Wood, Executive Vice President, Product Management at Descartes
“The Agent Control Plane brings our logistics capabilities together so AI agents can take on more of that work across applications, conversations and company boundaries; keep it moving as replies and approvals arrive; and act on events as they occur within permissions and approval points defined by customers.”
Ken Wood, Executive Vice President, Product Management at Descartes
“It’s an important step in our AI strategy, helping customers build on the Descartes solutions and AI platforms they already use and apply AI to the operational outcomes that matter, from reducing manual follow-up to keeping customer commitments on track.”
Edward J. Ryan, CEO at Descartes
“We’re pleased to welcome such a strong community of customers, sponsors and speakers to this year’s Innovation Forum.”
Edward J. Ryan, CEO at Descartes
“Record participation reflects the value of bringing this community together to share experiences, learn from one another and explore new possibilities.”
Edward J. Ryan, CEO at Descartes
“The conversations we have here help us understand our customers’ priorities and shape how we continue to innovate in support of their success.”
CHICAGO and LONDON, Oct. 06, 2026 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, introduced the Descartes Agent Control Plane at its Innovation Forum in Chicago, which this year brings together a record number of customers, speakers and sponsors to explore innovation in supply chain and logistics technology. Built on the Descartes Global Logistics Network™ (Descartes GLN™), the Agent Control Plane is designed to build trust in AI agents by coordinating them across applications and trading partners to execute multi-step workflows within defined guardrails, policies and human oversight.
“Even with connected systems, supply chain teams devote significant time to interpreting updates from emails, messages and portals, rekeying information and coordinating next steps to move orders forward,” said Ken Wood, Executive Vice President, Product Management at Descartes. “The Agent Control Plane brings our logistics capabilities together so AI agents can take on more of that work across applications, conversations and company boundaries; keep it moving as replies and approvals arrive; and act on events as they occur within permissions and approval points defined by customers. It’s an important step in our AI strategy, helping customers build on the Descartes solutions and AI platforms they already use and apply AI to the operational outcomes that matter, from reducing manual follow-up to keeping customer commitments on track.”
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