DXC and LangChain Advance Agentic AI Harnesses for Mission-Critical IT Operations
Key Highlights
- ➤DXC OASIS scales toward 125 customer environments across regulated industries and geographies
- ➤OASIS reduced resolution time 95% on average across 500 measured use cases
- ➤OASIS diagnostic accuracy reached 92% or better against senior engineer judgment
- ➤Filesystem incidents fell from 53-90 minutes to 3-6 minutes in production use cases
- ➤DXC licenses LangSmith as partnership advances governed agentic AI operations
Expert Statements
Dan Gray, President, Global Infrastructure Services, DXC Technology
“Agentic AI has the potential to fundamentally change how enterprises operate their most critical technology, but models alone are not enough”
Dan Gray, President, Global Infrastructure Services, DXC Technology
“Across more than 500 measured use cases, OASIS has reduced resolution time by 95% on average, with diagnostic accuracy of 92% or better when validated against senior engineer judgment. Through our work with LangChain, we're bringing together advanced agent technology, operational expertise, and governance to put AI agents to work safely at enterprise scale.”
Julia Schottenstein, Chief Operating Officer, LangChain
“Agents are transforming the application layer for every business, and the enterprises pulling ahead are taking ownership of their agent stack”
Julia Schottenstein, Chief Operating Officer, LangChain
“That means adapting the harness to their business, grounding agents in proprietary context, and building the governance and continuous improvement loops that make agents reliable in production. We're proud to bring that model into mission-critical enterprise operations through our partnership with DXC.”
DXC and LangChain Advance Agentic AI Harnesses for Mission-Critical IT Operations PR Newswire
ASHBURN, Va., Oct. 13, 2026 * Partnership brings together DXC's decades of experience operating mission-critical enterprise systems with LangChain's technology for safely and securely managing AI agent harnesses * DXC OASIS, built on LangChain's open-source LangGraph runtime, is scaling toward 125 customer environments across regulated industries and multiple geographies * Across 500 measured use cases, OASIS has reduced resolution time by 95% on average, with diagnostic accuracy of 92% or better ASHBURN, Va., Oct. 13, 2026 /PRNewswire/ -- DXC Technology (NYSE: DXC), a leading enterprise technology and innovation partner, today announced a partnership with LangChain, the company behind the open-source LangGraph agent framework and LangSmith agent engineering platform, to advance governed agentic AI across mission-critical enterprise IT environments.
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