Freshworks and Carahsoft Announce Freshworks’ Achievement of FedRAMP® In-Process Authorization for Its AI-Powered Unified Service Operations Platform, Freshservice
Key Highlights
- ➤Freshservice achieves FedRAMP ‘In-Process’ status for Class C (Moderate) certification
- ➤Freshworks partners with Carahsoft to expand Freshservice access across government agencies
- ➤Freshservice offers AI-powered unified service operations spanning IT, HR, finance and operations
Expert Statements
Matt Sorenson, Head of Channels & Alliances for North America at Freshworks
“Achieving FedRAMP ‘In-Process’ Authorization is a significant milestone for Freshworks”
Matt Sorenson, Head of Channels & Alliances for North America at Freshworks
“It demonstrates our commitment to meeting the rigorous security and compliance requirements of the Public Sector while bringing the power of AI-powered service management to Government organizations.”
Matt Sorenson, Head of Channels & Alliances for North America at Freshworks
“Through our partnership with Carahsoft, we can build on this momentum by leveraging its expertise and established relationships across the Government IT marketplace, making Freshservice more accessible to Government agencies and other Public Sector organizations seeking to modernize service delivery.”
Nicholas Lang, Team Lead overseeing the Freshworks Team at Carahsoft
“As Government organizations continue to modernize their technology environments and improve the delivery of services, Freshservice can help streamline operations, strengthen service management and enable teams to work more efficiently.”
Nicholas Lang, Team Lead overseeing the Freshworks Team at Carahsoft
“Through our partnership with Freshworks, Carahsoft and its reseller partners are proud to help bring this capability to the Public Sector and connect Government organizations with the technology and resources needed to support their modernization goals.”
Nicholas Lang, Team Lead overseeing the Freshworks Team at Carahsoft
“Together, we are taking an important step toward giving Government teams the secure, modern and intuitive technology they need to work more efficiently and deliver better experiences.”
SAN MATEO, Calif. and RESTON, Va., Oct. 26, 2026 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider(®), today announced that Freshworks has achieved Federal Risk and Authorization Management Program (FedRAMP(®) (link)) ‘In-Process’ status for Class C (Moderate) certification for its Freshservice platform.
“Achieving FedRAMP ‘In-Process’ Authorization is a significant milestone for Freshworks,” said Matt Sorenson, Head of Channels & Alliances for North America at Freshworks. “It demonstrates our commitment to meeting the rigorous security and compliance requirements of the Public Sector while bringing the power of AI-powered service management to Government organizations. Through our partnership with Carahsoft, we can build on this momentum by leveraging its expertise and established relationships across the Government IT marketplace, making Freshservice more accessible to Government agencies and other Public Sector organizations seeking to modernize service delivery.”
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