Gate City Bank Accelerates Growth with Alkami's Digital Sales & Service Platform
PR Newswire•29/09/2026•10:00 ET
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Key Highlights
- ➤Data-driven campaigns generated $541 million in cross-sell opportunities and a 63X average ROI.
- ➤Digital banking logins increased 61% versus Gate City Bank’s previous platform.
- ➤BioCatch fraud prevention achieved a 97% account takeover capture rate.
- ➤Fraud prevention deterred approximately $650,000 in losses over the past six months.
- ➤Treasury ACH origination customers increased 47.7% without adding full-time employees.
Expert Statements
Jessica Ebeling, Executive vice president, chief digital and payment officer at Gate City Bank
“My team would go through a digital banking conversion again in a heartbeat if it meant we would be where we are today with the Alkami Digital Sales & Service Platform”
Jessica Ebeling, Executive vice president, chief digital and payment officer at Gate City Bank
“We needed a true partner who could challenge us respectfully, bring digital best practices to the table, and help us build a platform for where we are going next. Alkami has helped our teams move from managing limitations to creating possibilities.”
Benjamin Conant, Chief product officer at Alkami
“Gate City Bank demonstrates what is possible when a financial institution moves beyond point solutions to a unified digital sales and service platform.”
Benjamin Conant, Chief product officer at Alkami
“By connecting account opening, digital banking, and data and marketing with Alkami, Gate City Bank is creating a continuous account holder journey that helps the bank acquire relationships more efficiently, engage account holders more intelligently, and grow lifetime value through every interaction.”
Benjamin Conant, Chief product officer at Alkami
“That’s the future of digital banking, and it’s exactly what the Alkami Digital Sales & Service Platform was built to deliver.”
Gate City Bank Accelerates Growth with Alkami's Digital Sales & Service Platform PR Newswire
New case study reveals how the mutual bank drove a 61% increase in digital banking logins, achieved a 63X return on investment from data-driven marketing, and prevented $650,000 in fraud losses with Alkami.
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