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Gateway Mortgage Selects ICE’s MSP and Integrated Servicing Solutions to Enhance Servicing Operations and Customer Experience

Business Wire•04/11/2026•09:00 ET
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Key Highlights

  • ➤Gateway selects ICE’s MSP mortgage servicing system for operations
  • ➤Gateway plans ICE Servicing Digital, Customer Service and Business Intelligence adoption
  • ➤ICE platform unifies servicing, customer engagement and analytics capabilities
  • ➤Gateway First Bank has over $2 billion in assets and approximately 600 employees

Expert Statements

Earl Dunham, Chief Operating Officer at Gateway Mortgage

“Gateway has built its business around helping individuals and families achieve their financial goals, and that commitment remains central to how we approach growth and select technology”

Earl Dunham, Chief Operating Officer at Gateway Mortgage

“ICE’s integrated servicing solutions give us the tools to operate more efficiently while maintaining the personal service and strong community relationships our customers count on.”

Bob Hart, President of Mortgage Technology at ICE

“Mortgage servicers rely on ICE to support the controls and functionality required to scale complex operations without sacrificing service”

Bob Hart, President of Mortgage Technology at ICE

“By bringing core servicing, customer engagement and analytics together, we can help Gateway manage growth, meet compliance requirements and give its teams more time to focus on customers.”

Gateway Mortgage Selects ICE’s MSP and Integrated Servicing Solutions to Enhance Servicing Operations and Customer Experience

Gateway to implement the MSP servicing system with ICE Servicing Digital, ICE Business Intelligence and ICE Customer Service

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