Gore Mutual Insurance Embeds Guidewire ProNavigator to Speed Underwriting and Claims Decisions
PR Newswire•02/11/2026•08:55 ET
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Key Highlights
- ➤Guidewire (GWRE) ProNavigator deployed across Gore Mutual claims and Personal Lines underwriting operations
- ➤ProNavigator embeds underwriting rules and policy guidance directly into core policy and claims applications
- ➤Gore Mutual says faster answers can resolve more cases daily without sacrificing service quality
- ➤Gore Mutual joined Beneva effective January 1, 2026, expanding its mutual-insurance operations in Canada
- ➤Gore Mutual will combine operations with Unica Insurance during 2026 to create a larger insurer
Expert Statements
Suzanne Courtlander, Chief Claims Officer, Gore Mutual
“At the heart of great claims service is making sure our people have the right information at the right time.”
Suzanne Courtlander, Chief Claims Officer, Gore Mutual
“ProNavigator gives our teams faster access to knowledge, greater confidence in decision-making, and more time to focus on what matters most: supporting our customers when they need us most.”
Shane Mannion, Chief Information Officer, Gore Mutual
“Technology investments like ProNavigator are helping us build a simpler, more connected organization that makes it easier for broker partners to do business with us and easier for policyholders to get the support they need.”
Joseph D'Souza, General Manager of ProNavigator, Guidewire
“Digitization creates the greatest business value when it's part of the work employees already do every day.”
Joseph D'Souza, General Manager of ProNavigator, Guidewire
“Gore Mutual is putting that principle into practice, using ProNavigator in its daily workflows to help its teams make faster, better-informed decisions for policyholders and brokers.”
Gore Mutual Insurance Embeds Guidewire ProNavigator to Speed Underwriting and Claims Decisions PR Newswire
Canadian insurer gives underwriting and claims teams direct access to Guidewire ProNavigator inside their daily workflows, improving response times and decision accuracy
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