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Humana and athenahealth expand electronic prior authorization capabilities nationwide, reducing administrative burden for physicians and helping patients access care faster

Business Wire•03/11/2026•09:00 ET
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Key Highlights

  • ➤Humana expands electronic prior authorization across athenahealth’s 180,000-plus physician network
  • ➤September volume reached nearly 35,000 Humana electronic prior authorization transactions
  • ➤More than 70% of September transactions required no additional practice-staff information
  • ➤Integration embeds documentation, submission and decisions within athenaOne workflows

Expert Statements

Traci Granston, Humana Vice President of Clinical Innovation and Trend

“Our goal is straightforward: help people get the right care at the right time while reducing unnecessary burden on the physicians and care teams who serve them. That means requiring prior authorization less often and making it faster, easier and more connected when it is necessary,”

Paul Brient, athenahealth Chief Product and Operations Officer

“Every phone call, fax and portal log-in adds work for a practice trying to get a patient the care they need”

Humana and athenahealth expand electronic prior authorization capabilities nationwide, reducing administrative burden for physicians and helping patients access care faster

New end-to-end capabilities integrate more of the prior authorization process directly into existing provider workflows, reducing administrative work and expediting care for patients

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