ibex Wins 2026 Product of the Year Award from CUSTOMER Magazine

WASHINGTON, Sept. 24, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced that ibex Wave iX AI Virtual Agent was named 2026 Product of the Year Award winner by CUSTOMER Magazine.

ibex Wave iX AI Virtual Agent enables leading brands to automate customer interactions while increasing resolution rates, boosting customer satisfaction, and driving efficiency. It delivers AI-driven, brand-aligned voice and text experiences that are human-like, hyper-personalized, and scalable, seamlessly integrating with human agent support systems to enable fast escalation and efficient resolution of complex issues.