Introducing Brown & Brown COMPASS, a connected intelligence ecosystem designed to improve insurance decision-making
Key Highlights
- ➤Brown & Brown introduced COMPASS, an AI-enabled insurance intelligence ecosystem.
- ➤Health Plan Intelligence users averaged under 4% five-year cost trends versus 7%-9% market norms.
- ➤COMPASS analytics cut a Fortune 50 company’s premium spending by 65%.
- ➤Knowledge assistants and business intelligence solutions are expected for thousands of teammates by end-2026.
- ➤Expanded COMPASS customer solutions across three insurance segments are planned for early 2027.
Expert Statements
Steve Hearn, President of Brown & Brown Retail
“Insurance organizations have access to more data and technology than ever before, but the industry’s greatest opportunity is to connect those capabilities around the decisions customers and insurance professionals make every day.”
Steve Hearn, President of Brown & Brown Retail
“COMPASS brings together capabilities that have traditionally operated separately, giving our teams a more complete view of a customer’s risks and opportunities and helping turn fragmented information into relevant insight.”
Steve Hearn, President of Brown & Brown Retail
“That broader context can support more informed recommendations, better decisions and stronger outcomes across the insurance value chain.”
Powell Brown, President and Chief Executive Officer of Brown & Brown
“One of our greatest strengths is the knowledge we've built across Brown & Brown over many years,”
Powell Brown, President and Chief Executive Officer of Brown & Brown
“COMPASS helps connect that knowledge in new ways, making it easier for our teammates to turn insights into action for our customers.”
Powell Brown, President and Chief Executive Officer of Brown & Brown
“When we help our customers make more informed decisions, everybody wins.”
Arun Narayanan, Chief Innovation Officer at Brown & Brown
“The innovation behind COMPASS is not one technology or tool, but the way we are bringing together Brown & Brown’s data, analytics, specialized knowledge and AI-enabled capabilities in a connected ecosystem.”
Arun Narayanan, Chief Innovation Officer at Brown & Brown
“By building around the real-world decisions our teammates and customers make, we can develop solutions that are both practical and scalable, accelerate how insight is applied across our business and continually expand what COMPASS can deliver.”
DAYTONA BEACH, Fla., Oct. 22, 2026 (GLOBE NEWSWIRE) -- Brown & Brown, Inc. (NYSE: BRO) (“the Company”) today introduced COMPASS, a connected intelligence ecosystem that brings together the Company’s data, analytics, specialized knowledge and AI-enabled capabilities to help customers better understand risk and make more informed insurance decisions.
Built specifically to enhance insurance strategy and portfolio optimization, Brown & Brown COMPASS brings together proprietary data, advanced analytics, specialized knowledge, and AI-powered capabilities. While many AI solutions in the market adapt a general-purpose model to a single workflow, COMPASS was built around the data, decisions and experience that drive the insurance business.
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