Introducing the New Square Kiosk: Reimagining Self-Service with Intelligence

Baltej Sra, CEO of Boba Nation Grand

“We’ve used other kiosks before that were too bulky for our space and couldn’t handle a menu as extensive as ours, but Square Kiosk has exceeded our expectations”

Baltej Sra, CEO of Boba Nation Grand

“The design complements our stores and aesthetic, and customers of all ages readily and easily engage with it.”

Baltej Sra, CEO of Boba Nation Grand

“We’ve also seen the AI and voice component adding real value - I recently saw a customer use the voice capability to very quickly and easily find a particular item in our menu.”

Baltej Sra, CEO of Boba Nation Grand

“Given how well it has performed in test locations, we're planning to bring Square Kiosk to the rest of our locations this year.”

Lawrence Kam, Multi-unit franchise operator with L&L Hawaiian BBQ

“I was genuinely skeptical of kiosks, but now I want to place Square Kiosks throughout our national footprint.”

Lawrence Kam, Multi-unit franchise operator with L&L Hawaiian BBQ

“Customers notice and prefer to use it far more than I expected, and that allows my team to focus on the many other responsibilities they have without compromising the customer experience.”

Lawrence Kam, Multi-unit franchise operator with L&L Hawaiian BBQ

“Beyond the kiosks adding an experience my customers love and supporting our employees, the beauty of Square is that your whole tech stack can run on one system, reliably connected, which makes operating the business that much simpler and pain-free.”

Thomas Templeton, Global Hardware Lead at Block

“Every device we build starts with the problems sellers are forced to navigate in their day-to-day, and then determining how hardware and software designed together can help operators overcome those challenges”

Thomas Templeton, Global Hardware Lead at Block

“Square Kiosk adds a third piece to the solution: intelligence.”

Thomas Templeton, Global Hardware Lead at Block

“For QSR operators, who often have to do more with less, conversational AI does what existing self-ordering solutions can’t.”

Thomas Templeton, Global Hardware Lead at Block

“Whether answering menu questions or making informed recommendations, Square Kiosk raises the bar on what guests can expect from self-service while giving staff the time back to focus on hospitality and the tasks that matter the most.”