Korn Ferry Report: AI and Capability Gaps Will Reshape Talent in 2027
Business Wire•22/10/2026•09:00 ET
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Key Highlights
- ➤77% of leaders say capability gaps will exceed talent shortages as a challenge
- ➤63% expect AI agents to take over routine entry-level tasks
- ➤65% expect work organized around skills, with 66% investing heavily in reskilling
- ➤91% expect employees to take greater ownership of development
- ➤65% anticipate shortages of skilled manual and technical labor
Expert Statements
Jeanne MacDonald, Chief Executive Officer, Recruitment Process Outsourcing, Korn Ferry
“The work people are being asked to do is evolving faster than many organizations are prepared for,”
Jeanne MacDonald, Chief Executive Officer, Recruitment Process Outsourcing, Korn Ferry
“The organizations that understand the skills they have, anticipate what they will need next and develop people quickly will be best positioned to thrive in 2027 and beyond.”
Jeanne MacDonald, Chief Executive Officer, Recruitment Process Outsourcing, Korn Ferry
“Skills-based work, AI-enabled job redesign and more fluid career paths are accelerating,”
Jeanne MacDonald, Chief Executive Officer, Recruitment Process Outsourcing, Korn Ferry
“Organizations will need clear career pathways, meaningful development and managers who help people build the capabilities their businesses need.”
Korn Ferry Report: AI and Capability Gaps Will Reshape Talent in 2027
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