Kyndryl Expands Partnership with ServiceNow to Enable Trusted Autonomous Operations
PR Newswire•09/11/2026•15:00 ET
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Key Highlights
- ➤Kyndryl Autonomous Operations for ServiceNow launches on the ServiceNow Store
- ➤Kyndryl Bridge serves more than 1,400 enterprises since its 2022 launch
- ➤Kyndryl Bridge generates over 16 million AI insights monthly
- ➤Kyndryl says its platform has reduced IT incidents by up to 50%
Expert Statements
Giovanni Carraro, Global Strategic Alliances Leader, Kyndryl
“Customers are looking for practical ways to improve operations, increase productivity and realize greater value from AI.”
Giovanni Carraro, Global Strategic Alliances Leader, Kyndryl
“Our expanded collaboration with ServiceNow brings together the deep operational data and engineering knowledge in Kyndryl Bridge with the ServiceNow AI Platform to help customers apply AI in ways that drive meaningful business outcomes.”
Giovanni Carraro, Global Strategic Alliances Leader, Kyndryl
“Just as importantly, we're focused on helping customers move beyond experimentation, put AI to work and become trusted autonomous enterprises.”
Michael Park, SVP, Global Partnerships & Channels, ServiceNow
“Kyndryl and ServiceNow are proving what partner-powered AI looks like in practice.”
Michael Park, SVP, Global Partnerships & Channels, ServiceNow
“Kyndryl brings decades of operational data and engineering depth, ServiceNow brings the AI Control Tower and the governance to run it safely, and together we give customers proven patterns for their own environment.”
Michael Park, SVP, Global Partnerships & Channels, ServiceNow
“That combination means less time on incidents and more time on innovation.”
Kyndryl Expands Partnership with ServiceNow to Enable Trusted Autonomous Operations PR Newswire
Kyndryl Autonomous Operations for ServiceNow, powered by Kyndryl Bridge, combines Kyndryl's deep operational data and expertise with the ServiceNow AI Platform
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