Kyndryl Named a Leader in the IDC MarketScape for Worldwide Digital Workplace Services 2026
Key Highlights
- ➤Kyndryl (KD) named a Leader in IDC MarketScape’s Worldwide Digital Workplace Services 2026 assessment
- ➤Assessment evaluated 18 providers on capabilities, production GenAI and agentic AI, and employee experience
- ➤Kyndryl Bridge supports automation of workplace requests and incidents for most workplace customers
- ➤Kyndryl’s Connected Experience spans Access, Productivity, and Support operational domains
Expert Statements
Michael Przytula, Senior Vice President, Global Practice Leader for Applications, Data, AI & Digital Workplace Services at Kyndryl
“We're honored to be recognized as a Leader in the IDC MarketScape: Worldwide Digital Workplace Services 2026 Vendor Assessment”
Michael Przytula, Senior Vice President, Global Practice Leader for Applications, Data, AI & Digital Workplace Services at Kyndryl
“I believe this recognition reinforces our belief that the future of workplace services isn't just about fixing issues faster. It's about protecting the productivity of our customers' people by anticipating needs, preventing disruption and enabling them to do their best work.”
Pushkaraksh Shanbhag, Senior Research Director, Worldwide Services, IDC
“Buyers are increasingly judging providers of AI-enabled digital workplace services (DWS) on proof of delivery at scale, not just on vision or ambition.”
Pushkaraksh Shanbhag, Senior Research Director, Worldwide Services, IDC
“In this IDC MarketScape, Kyndryl is noted for grounding its Connected Experience Framework for DWS in Kyndryl Bridge, its field-proven foundation for AI-enabled operational automation and orchestration.”
Kyndryl Named a Leader in the IDC MarketScape for Worldwide Digital Workplace Services 2026 PR Newswire
NEW YORK, Oct. 20, 2026 /PRNewswire/ -- Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced that it has been named a Leader in the IDC MarketScape: Worldwide Digital Workplace Services 2026 Vendor Assessment (#US54119026, September 2026).
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