Lucid Expands Service Network as Q3 Wait Times Decline 20 Percent Globally
Key Highlights
- ➤Service wait times declined 20% globally in Q3 versus the previous quarter
- ➤Technical and service-support staffing increased over 40% globally through Q3
- ➤North American Mobile Service capacity increased 15% through Q3
- ➤Lucid targets 50% staffing growth by end-2026 and 60% in Q1 2027
- ➤New Mission Viejo Studio and Service Center expands Southern California access
Expert Statements
Billy Hayes, Chief Customer Officer at Lucid
“We are building a broader, more accessible service network that supports our guests wherever they are in the ownership journey”
Billy Hayes, Chief Customer Officer at Lucid
“We are expanding our network, adding service personnel, and increasing Mobile Service capacity to reduce wait times and provide more convenient, responsive support. Mission Viejo is just one example of that work in action.”
Lucid Expands Service Network as Q3 Wait Times Decline 20 Percent Globally PR Newswire
* Lucid is expanding its service network with new locations, increased staffing, and additional Mobile Service capacity. * A new Studio and Service Center in Mission Viejo and upcoming locations in Los Angeles, Dallas and Highland Park are expanding access in key U.S. markets. * Lucid increased technician and service support staffing by over 40 percent globally and Mobile Service capacity by 15 percent in North America through the third quarter. * These investments have contributed to a 20 percent reduction in overall service wait times. NEWARK, Calif., Nov. 10, 2026 /PRNewswire/ -- Lucid Group, Inc. (NASDAQ: LCID), maker of the world's most advanced electric vehicles and technologies, today announced continued progress in expanding its service network and improving the ownership experience, with overall service wait times declining by 20 percent globally during the third quarter, when compared to the previous quarter.
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