Major Automotive OEM Approves Marchex Engage for Service for Its Dealer Network
Key Highlights
- ➤Major automotive OEM approves Marchex Engage for Service for dealer portal inclusion
- ➤OEM co-op funds support eligible dealer purchases and deployments
- ➤Engage for Service expands Marchex distribution across the OEM’s dealer network
- ➤Early access deployed across 75 dealerships, revealing service conversion opportunities
Expert Statements
Russell Horowitz, Chairman of Marchex
“Service departments play an important role in dealership profitability and customer relationships.”
Russell Horowitz, Chairman of Marchex
“This approval expands our opportunity to bring Engage for Service to more dealerships through an established OEM channel.”
Russell Horowitz, Chairman of Marchex
“By making the solution easier to access and supporting adoption through co-op funding, we can help more dealers turn insights from customer conversations into timely follow-up, service appointments, and stronger customer engagement.”
SEATTLE, Oct. 27, 2026 (GLOBE NEWSWIRE) -- Marchex, Inc. (NASDAQ: MCHX) (“Marchex” or the “Company”), a vertically focused, AI-driven conversation analytics, customer acquisition and optimization company, today announced that a major automotive original equipment manufacturer (OEM) has approved Marchex Engage for Service for inclusion in its dealer portal. The approval enables dealerships throughout the OEM's network to purchase and deploy the solution, with eligible purchases supported by OEM co-op funds.
The addition of Engage for Service to the OEM’s dealer network expands Marchex’s distribution and simplifies dealer access to technology designed to improve service appointment conversion, identify missed revenue opportunities, and strengthen customer retention.
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