Mars Expands its Presence in India and Opens Global Capability Center in Collaboration with Genpact
Key Highlights
- ➤Hyderabad GCC opens at 60,000 square feet with 400+ Genpact colleagues
- ➤GCC aims to scale and transition to 1,000 Mars Associates
- ➤Mars invested $55 million expanding Hyderabad Pet Nutrition factory
- ➤Mars committed $12 million to Royal Canin distribution and packaging center
- ➤Genpact collaboration will deploy Agentic Operations for Mars global business
Expert Statements
Claus Aagaard, Chief Financial Officer, Mars, Incorporated
“India is an important market for Mars and has been part of our growth story for decades”
Claus Aagaard, Chief Financial Officer, Mars, Incorporated
“Our continued investment reflects the strength of our business in India and our confidence in the talent the market has to offer.”
Claus Aagaard, Chief Financial Officer, Mars, Incorporated
“The Hyderabad Global Capability Center is a valuable addition to our global network, helping us strengthen how we work across markets, connect expertise and advance our digital capabilities.”
Claus Aagaard, Chief Financial Officer, Mars, Incorporated
“Ultimately, this is about building a more agile, connected and future-ready Mars, enabling our Associates around the world to better serve the consumers, customers and pets who count on us.”
D Sridhar Babu, IT and Industries Minister, Telangana
“Hyderabad has emerged as a leading destination for global capability centers, supported by its strong technology ecosystem, skilled talent and progressive business environment.”
D Sridhar Babu, IT and Industries Minister, Telangana
“Mars has a strong foothold in India's Snacking, Petcare and Food & Nutrition sectors, a longstanding history of supporting local farmers, and a continued focus on local manufacturing.”
D Sridhar Babu, IT and Industries Minister, Telangana
“The new Global Capability Center is another step in Mars journey in India, connecting its established business here with the technology capabilities and talent needed to support its global operations.”
D Sridhar Babu, IT and Industries Minister, Telangana
“We welcome Mars continued engagement with Telangana and look forward to the center creating opportunities for specialized talent and contributing to the state's technology ecosystem.”
Tarun Chopra, Unit Leader, Consumer Goods, Genpact
“Almost a decade of running operations with Mars has given us deep process intelligence about how its business works.”
Tarun Chopra, Unit Leader, Consumer Goods, Genpact
“At the GCC, we will put that to work through Agentic-enabled Operations, designing AI-assisted systems that operate within a governance framework tailored to Mars and are designed to deliver measurable business outcomes.”
Tarun Chopra, Unit Leader, Consumer Goods, Genpact
“It is about reimagining operations with agentic AI-assisted capabilities, with human expertise and oversight at the core, to help Mars move faster and operate more efficiently across the markets it serves.”
Mars Expands its Presence in India and Opens Global Capability Center in Collaboration with Genpact PR Newswire
HYDERABAD, India, Nov. 12, 2026 * Mars is deepening its long-term commitment to India with the launch of a new Global Capability Center (GCC) in Hyderabad, in collaboration with Genpact, building on decades of investment in the country. * The GCC will accelerate Mars digital, data and AI capabilities. HYDERABAD, India, Nov. 12, 2026 /PRNewswire/ -- Mars, Incorporated, today inaugurated its Global Capability Center (GCC) in Hyderabad, marking a significant milestone for the company in India. The GCC furthers Mars and Genpact's relationship, established in 2018, to bring together Mars enterprise priorities with Genpact's deep domain expertise and context-rich process intelligence. It will serve as a hub for digital innovation and business enablement.
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