MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research, Quote and Fetch Coverage Through AI
Business Wire•14/10/2026•08:00 ET
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Key Highlights
- ➤MetLife integrates pet insurance portal with ChatGPT plugin
- ➤Consumers can complete applications and obtain binding MetLife Pet quotes conversationally
- ➤Plugin links users to MetLife Pet website to review quotes and purchase policies
- ➤MetLife says one-third of employees worry about affording pet care
- ➤Seven in 10 pet owners delayed or skipped veterinary care because of cost
Expert Statements
Todd Katz, Head of Group Benefits at MetLife
“This is about using innovation to remove friction from an important financial decision.”
Todd Katz, Head of Group Benefits at MetLife
“We believe conversational experiences can make it easier for people to understand their options and take action when they’re ready.”
Todd Katz, Head of Group Benefits at MetLife
“By bringing MetLife Pet Insurance to ChatGPT, we’re creating a simpler, more intuitive path to coverage for pet parents.”
MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research, Quote and Fetch Coverage Through AI
MetLife today announced that MetLife Pet Insurance has integrated its insurance portal through a ChatGPT plugin , enabling pet parents who use ChatGPT to easily link to MetLife Pet’s personalized quotes, walk through their application and simply connect to the MetLife Pet website to purchase a policy.
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