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New Insperity Research Finds SMBs That Balance AI and People Investment Report Approximately 2x Better Outcomes

Business Wire•29/10/2026•10:30 ET
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Key Highlights

  • ➤Balanced AI and people investment delivers approximately 2x stronger workforce outcomes
  • ➤75% of SMB leaders use or experiment with AI, but only four in 10 feel very prepared
  • ➤83% use AI to augment employees, while 53% also seek headcount reductions
  • ➤Employees trusting balanced AI investment more than twice as often: 38% versus 18%
  • ➤Insperity (NSP) reports 2025 revenue of $6.8 billion

Expert Statements

Kathy Johnson, Executive Vice President of Strategic Development, Insperity

“A successful AI strategy is enhanced through organizational alignment, agility and employee engagement.”

Kathy Johnson, Executive Vice President of Strategic Development, Insperity

“Businesses that combine innovative technology with human expertise and a clear people strategy are better positioned to manage change, earn employee trust and turn their AI investments into stronger business performance.”

New Insperity Research Finds SMBs That Balance AI and People Investment Report Approximately 2x Better Outcomes

Companies balancing people and AI strategy outperform across five key workforce and leadership measures

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