Optimum Transforms Customer Bill Experience with AI-Enhanced Platform Powered by Amdocs aOS Cognitive Core

Digital first, agentic experience simplifies billing to provide greater transparency, less confusion, and stronger self-service

JERSEY CITY, NJ / ACCESS Newswire / August 5, 2026 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Optimum, a leading provider of fiber internet, mobile, and TV services, has launched a redesigned customer billing experience powered by Amdocs Bill Experience. The new platform delivers a simpler, more intuitive way for customers to view and manage their monthly bills with clearer explanations, intuitive visual insights, and agentic proactive bill guidance that helps answer customer questions before they require additional support. Powered by Amdocs' Cognitive Core, a core capability within aOS, Amdocs' agentic operating system for telco, the deployment will enable Optimum to achieve AI-driven automation, operational efficiency, and continuous service optimization.