Oracle Introduces Claw-Powered Fusion Agentic Applications for Customer Experience
PR Newswire•26/10/2026•08:06 ET
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Key Highlights
- ➤Oracle launches Claw-powered agentic applications for Fusion Cloud Customer Experience.
- ➤Fusion Claw enables governed execution of complex, specialist-grade work at scale.
- ➤Five CX applications target territory growth, service health, field demand, and configuration migration.
- ➤Oracle says applications reason across Fusion data and execute approved actions within controls.
Expert Statements
Kartik Raghavan, Senior vice president, Applications Development, Oracle
“Business leaders need to turn growth strategies into opportunities and deliver on customer commitments, but connecting customer demand with enterprise capacity in time to act remains a challenge.”
Kartik Raghavan, Senior vice president, Applications Development, Oracle
“With Claw-powered Fusion Agentic Applications for CX, organizations can connect customer needs with the enterprise resources and governed actions required to address them. The applications can reason across trusted Oracle Fusion Applications data, coordinate the work required to meet business objectives, and carry approved actions into execution. This enables organizations to translate business objectives into growth opportunities, reliable service, and stronger customer trust.”
Oracle Introduces Claw-Powered Fusion Agentic Applications for Customer Experience PR Newswire
New Fusion Claw Applications help sales and service teams pursue profitable growth and deliver on customer commitments by continuously adapting and executing complex work with enterprise governance
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