Piedmont Natural Gas shares simple steps to recognize natural gas leaks as winter heating season begins
Key Highlights
- ➤Piedmont Natural Gas serves more than 1 million customers across North Carolina and South Carolina
- ➤Piedmont Natural Gas urges customers to evacuate immediately after detecting a suspected gas leak
- ➤Mercaptan gives natural gas a distinctive rotten-egg odor for easier leak detection
- ➤Natural gas detectors can provide an additional warning of potentially dangerous leaks
Expert Statements
Emily Henson, President of Piedmont Natural Gas
“Safety is at the forefront of everything we do at Piedmont, and that includes continually educating our customers and our communities about how to detect natural gas leaks.”
Emily Henson, President of Piedmont Natural Gas
“If you recognize the signs, including the rotten-egg odor of mercaptan, natural gas leaks can be managed quickly and safely.”
Piedmont Natural Gas shares simple steps to recognize natural gas leaks as winter heating season begins PR Newswire
* Remember this simple safety message: If you smell gas, get out fast! * An odorant called mercaptan is injected into natural gas, giving it a smell like rotten eggs so it is easy to detect * Video: Learn how mercaptan works CHARLOTTE, N.C., Oct. 27, 2026 /PRNewswire/ -- As outdoor temperatures fall and furnaces kick in, Piedmont Natural Gas is reminding customers to know the signs of a natural gas leak and to take immediate action if they suspect one: If you smell natural gas, get out fast!
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