PNC Bank Named Most Trusted Bank in Investor's Business Daily 2026 Trust Survey

Alex Overstrom, Head of Retail Banking at PNC

“Trust doesn't come from one big moment. It comes from doing the right thing day after day, interaction after interaction.”

Alex Overstrom, Head of Retail Banking at PNC

“We earn trust by treating clients as people, not transactions. Every time a client chooses PNC, they're placing confidence in us, and we work hard to honor that through strong service, security and a client-obsessed approach. Hospitality is part of how we do that. It's about making clients feel valued, understood and cared for in every interaction. We're honored that clients have recognized PNC as the most trusted bank.”

Alex Overstrom, Head of Retail Banking at PNC

“Being named the most trusted bank is a powerful validation of our client-first approach.”

Alex Overstrom, Head of Retail Banking at PNC

“Trust is built when clients see us consistently doing what's right for them. Whether that's helping them avoid fees, earn more rewards, benefit from deeper relationships through programs like TotalRewards or guiding them through important financial decisions, our goal is simple: create more value for the clients who already bank with us. Client obsession means continually asking how we can make banking work better for our clients, and hospitality means delivering those experiences with care. This recognition tells us clients value that commitment.”