PSE&G Ranked No. 1 in Business Electric Customer Satisfaction in the East Among Large Utilities by JD Power
PR Newswire•13/11/2026•08:35 ET
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Key Highlights
- ➤PSE&G ranked No. 1 in East business electric satisfaction among large utilities
- ➤PSE&G rose from No. 2 in 2025 to No. 1 in 2026
- ➤PSEG Long Island ranked No. 3 in East among large utilities
- ➤J.D. Power surveyed 19,358 business customers nationwide
Expert Statements
Kim Hanemann, President and chief operating officer of PSE&G
“New Jersey businesses count on us for more than reliable energy. They count on us to understand their needs and be there when it matters most.”
Kim Hanemann, President and chief operating officer of PSE&G
“This recognition reflects the trust our customers place in us and the dedication of our employees who serve them every day. We’re grateful for that trust and remain focused on earning it through the service and support our customers depend on.”
Dave Johnson, Senior vice president and chief customer experience officer at PSE&G
“Great customer service starts with listening and is defined by how we respond.”
Dave Johnson, Senior vice president and chief customer experience officer at PSE&G
“We’re focused on understanding the unique needs of every business we serve, connecting customers with the right tools and resources, and making it easier to do business with us. Their feedback helps us continuously improve the experience we deliver.”
PSE&G Ranked No. 1 in Business Electric Customer Satisfaction in the East Among Large Utilities by JD Power PR Newswire
Up from No. 2 in 2025, recognition reflects PSE&G's focus on showing up for New Jersey businesses with reliable service, responsive support and solutions tailored to their needs
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