SAP Puts the Autonomous Enterprise to Work

Christian Klein, CEO of SAP SE

“This is a breakthrough moment for business AI. The Autonomous Enterprise has arrived. With Joule and SAP Autonomous Suite, built on SAP Business AI Platform, we’re helping organizations like Novartis, Morgan Foods, Nestlé and PwC connect intelligence across every function to deliver trusted business outcomes.”

Christoph Buerki, Head of Procurement, Novartis

“We’ve co-developed and recently launched a pilot of SAP’s Joule Sourcing Assistant. Our vision is for AI agents to handle the manual heavy lifting, enabling sourcing professionals to focus on strategy, supplier engagement and value creation.”

Steve Hankins, Chief Financial Officer, Morgan Foods

“At Morgan Foods, we’re already putting the pieces in place for agentic adoption, especially through our technical foundation. The biggest shift will be moving from reactive to predictive, where agents can connect demand signals, inventory levels and supplier status faster than ever before. Our superpower will come from people on top of agents. Our approximately ~1,000 employees are what make our supply chains work – the technology helps make them even better.”

Luca Dell’Orletta, Global Head IT Innovation & Enterprise Architecture, Nestlé

“Our SAP S/4HANA transformation across 140 countries is creating a connected digital core with consistent processes, trusted data and greater visibility across markets and functions. With that foundation, Joule and the Accounts Receivable Assistant can automatically prioritize collections work based on risk and business context, recommend the next best action and help our finance teams respond faster to change.”

Jill Notz, Chief Accounting Officer, Controller, Business Services Leader, PwC

“In professional services, billing can be one of the more error-prone processes, with accuracy playing an important role in the client experience. SAP’s Billing Assistant brings greater intelligence to this critical process, helping identify potential issues earlier so our people can deliver better client outcomes and build stronger relationships.”

Peter Wied, Director of Complexity Management, Maschinenfabrik Reinhausen

“After 28 years as an SAP customer, partnering with SAP on our AI journey and the Joule Work Desktop early adopter program has delivered more momentum in just a few months than we saw in all the years before. What once required up to an hour of manual effort across our S/4HANA environment is now accessible in seconds through natural language – fundamentally changing how our teams interact with business data.”

Keith Smith, SAP Platform Architect, CONA Services

“The dedicated team has been phenomenal. Their proactive communication, focus on accelerating architecture activation, rapid remediation of defects, and overall support have enabled us to become Joule ready much sooner than would have been possible had we needed to navigate these challenges on our own. The CONA team is excited about the progress made to date and looks forward to exploring and testing Joule’s capabilities in greater depth over the coming months as we continue our adoption journey.”