ServiceNow advances its operational harness for enterprise AI with AI Passport and expanded governance capabilities

Jon Sigler, executive vice president and general manager, AI Platform at ServiceNow

“As AI agents proliferate across the enterprise, visibility alone isn’t enough. Enterprises need confidence that every AI agent is operating within its authorized scope”

Jon Sigler, executive vice president and general manager, AI Platform at ServiceNow

“ServiceNow closes that gap with an operational harness across AI Passport and new capabilities that unify agent authority, governance, and operational oversight so enterprises can scale agentic AI with control.”

Itay Ozery, director of Product Marketing for Networking and Cybersecurity at NVIDIA

“As enterprises shift from experimenting with agents to running them in production, securing those agents demands enforcement at the infrastructure layer”

Itay Ozery, director of Product Marketing for Networking and Cybersecurity at NVIDIA

“By implementing AI Passport with the NVIDIA Open Agent Safety Platform, ServiceNow customers can continuously verify and enforce what every agent is authorized to do — at machine speed and at runtime.”

Chandan Pani, Chief Information Security Officer, LTM

“As we accelerate LTM’s growth as an AI-led enterprise, we have deployed 1,500 AI agents across the organization, each assigned an employee ID and manager to ensure accountability, oversight, and continuous improvement”

Chandan Pani, Chief Information Security Officer, LTM

“ServiceNow’s control tower provides a single system of record for these AI agents, giving us centralized visibility into inventory, risk, and compliance. By streamlining AI asset management and strengthening governance, we expect to improve operational efficiency significantly. These capabilities will be foundational to scaling AI responsibly across LTM, enabling stronger governance, enhanced risk oversight, and greater business value from our AI investments.”