ServiceNow launches Control Tower Alliance to help enterprises adopt AI safely at scale

Amit Zavery, president, chief product officer and chief operating officer, ServiceNow

“As AI agents have exploded in number and capacity, it’s become clear that no single solution, no matter how powerful, can see everything, protect anything on its own. AI governance requires an ecosystem of partners willing to innovate together on an open platform to protect every vulnerable point in an enterprise”

DJ Sampath, SVP and GM of AI Software and Platform, Cisco

“Enterprises are moving rapidly from AI pilots to production, and security and governance must be built in from the start. By connecting Cisco AI Defense with ServiceNow, customers can now bring AI asset visibility and security findings and ultimately drive remediation. We are pleased to join the ServiceNow Control Tower Alliance as a launch partner, and together, we’re helping organizations scale AI securely.”

Christopher Sestito, CEO and co-founder, HiddenLayer

“As enterprises move AI from experimentation into mission-critical business operations, security must be foundational to that transformation. HiddenLayer brings purpose-built, complete AI security to the partnership, while ServiceNow brings the enterprise platform and workflow orchestration needed to turn intelligence into action at scale. Together, we’re helping orgs address emerging agentic threats while building the confidence to deploy AI agents broadly across their business.”

Augusto Marietti, CEO and co-founder, Kong

“ServiceNow is bringing the enterprise context and governance needed to scale AI with confidence. We’re proud to help extend that governance into real-time enforcement across the APIs, models, and tools that AI agents depend on.”

Pat Lee, VP of Strategic Partnerships, NVIDIA

“As AI agents take on more work, enterprises need to know exactly what they can do and what they can’t. ServiceNow gives agents the workflows and business context to get work done. NVIDIA OpenShell enforces the boundaries at runtime. The Control Tower Alliance brings these technologies together so enterprises can scale agents across the business with clear permissions, visibility and control.”

Ely Kahn, chief product officer, Okta

“Enterprise AI adoption stalls when organizations lack a central way to cut off a rogue agent's access. The Control Tower Alliance furthers our ongoing work with ServiceNow, which combines their containment decision layer with Okta's kill switch capability to block new token requests from agents acting beyond their intended scope. Looking ahead, our shared vision is to advance the open standards needed to make a cross-platform kill switch possible, helping our customers revoke an agent’s access across necessary systems without disrupting the broader ecosystem.”

Scott Woody, CEO & founder of Metronome, a Stripe product

“AI is changing how enterprises charge for software, with pricing increasingly tied to usage and outcomes. We’re joining the Control Tower Alliance to help businesses put those models into practice with reliable billing, real-time visibility into usage, and controls on spending.”

Dan Graves, Chief Product Officer, WitnessAI

“The integration of WitnessAI’s unique LLMs designed to understand behavioral intent and ServiceNow Super Intelligence Control Tower brings new levels of AI policy control, usage analytics, and cost controls. Behavioral-based prompt routing ensures that human and nonhuman workers are productive without breaking regulations or budgets.”

Ben Kliger, CEO, Zenity

“Partnering with ServiceNow gives enterprises the confidence and control to put AI agents to work across the business. Zenity pioneered AI Agent Security and continues to define the category, with deep protection and control across the agent lifecycle. ServiceNow Super Intelligence Control Tower extends that security across the enterprise, embedding it into the workflows customers already rely on. As a founding member of the Control Tower Alliance, Zenity is helping shape how enterprises govern, secure and scale the next generation of AI agents.”