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Sprinklr Announces Availability of VOC Agent Suite in Gemini Enterprise Agent Marketplace

Business Wire•22/10/2026•08:00 ET
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Key Highlights

  • ➤Sprinklr (CXM) VOC Agent Suite launches in Gemini Enterprise Agent Marketplace
  • ➤Agent-to-Agent connectivity brings customer-feedback intelligence into existing Gemini workflows
  • ➤Suite offers specialized agents for brand health, crises, competitors, trends, campaigns, and customer experience
  • ➤Availability is immediate for authenticated existing Sprinklr customers and their data

Expert Statements

Jim Davies, Co-Founder and Executive Partner at Actionary

“The real promise of agentic AI lies in its ability to replicate expert workflows, not simply generate content. By bringing together customer feedback from multiple channels and applying analyst-like reasoning to uncover what matters, specialized AI agents can help organizations move faster and make more confident decisions.”

Anish Singhal, Vice President of Product Management at Sprinklr

“Customer feedback is one of the most valuable sources of business intelligence an organization has”

Anish Singhal, Vice President of Product Management at Sprinklr

“By bringing the Sprinklr VOC Agent Suite to Google Gemini Enterprise, we're making it easier for teams to access trusted insights, uncover opportunities, and take action based on what customers are telling them.”

Sprinklr Announces Availability of VOC Agent Suite in Gemini Enterprise Agent Marketplace

AI agents that work like seasoned analysts, turning customer feedback into trusted answers, clear recommendations, and faster business decisions.

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