Sprinklr Celebrates the 2026 CXUnifier Award Winners
Business Wire•29/10/2026•08:00 ET
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Key Highlights
- ➤BMO won Unifier of the Year after an 875% increase in earned media value
- ➤Bridgestone embedded AI across customer journeys and analyzed 100% of inbound calls
- ➤Adobe increased automated quality-management audit coverage by 85%
- ➤Lenovo’s FIFA World Cup 2026 campaign generated 4.4 billion impressions
- ➤Premium Blend delivered 82 projects across 35 enterprise brands
Expert Statements
Rory Read, President and CEO of Sprinklr
“The CXUnifier Awards recognize the very best of what’s possible when organizations put customers at the center of how they operate”
Rory Read, President and CEO of Sprinklr
“This year’s winners are setting the standard for customer experience excellence, combining innovation, deep customer understanding and exceptional execution to strengthen their brands, create more meaningful customer experiences and deliver measurable business impact. We’re proud to celebrate what they’ve achieved and the example they are setting for our industry.”
Recognizing some of the world’s leading brands for excellence, innovation, and measurable impact on customer experience.
Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced the 2026 CXUnifier Award winners, celebrating organizations setting new standards for customer experience excellence through innovation, exceptional execution and measurable impact for their customers, brands and businesses.
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