Star Health reports Normalised PAT of ₹390 Crores in Q2 FY27, up 70% YoY, fifth successive quarter of underwriting profit improvement

Anand Roy, CEO & Managing Director of Star Health and Allied Insurance Company Limited

“Our customers are at the heart of how we measure progress. This progress is reflected not only in our financial growth, but also in the confidence customers place in us and their experience when they need healthcare support. Persistency improved by 4% YoY to 102%, while our Company Net Promoter Score increased by 4 points to 65. These measures reinforce our focus on earning customer trust through simpler service, responsive support and a smoother claims experience. We are strengthening provider relationships and expanding wellness initiatives to support customers beyond claims, while investing in AI and digital capabilities to make access and service more seamless. Q2 FY27 marked our fifth successive quarter of improvement in underwriting results, and our first-half underwriting profit exceeded that of the entire previous year. This progress supports our commitment to building a resilient business that delivers lasting value for customers and shareholders.”