Texans Credit Union Grows Active Digital Banking Users by 42% with Alkami
PR Newswire•13/10/2026•10:00 ET
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Key Highlights
- ➤Active digital banking users grew 42% after Texans Credit Union implemented Alkami
- ➤Texans Credit Union’s NPS increased from 73.6 to 89.4
- ➤Online accounts booked doubled in the first month using MANTL
- ➤MANTL reduced account opening time to approximately 5.7 minutes across channels
- ➤Texans booked 1,200-plus applications and nearly $11.5 million deposits in six weeks
Expert Statements
Mike McWethy, Executive vice president at Texans Credit Union
“Alkami gave us more than a new Digital Banking Platform. It gave us a long-term partner and the infrastructure to create the experiences members need to manage and advance their financial lives.”
Mike McWethy, Executive vice president at Texans Credit Union
“Our goal isn't simply to have more digital users; it's to make the experience valuable enough that members want to keep engaging with us, and Alkami is central to how we create that engagement.”
Mike McWethy, Executive vice president at Texans Credit Union
“By making it easier to take action, delivering relevant insights and connecting account opening directly into digital banking, we can meet members in the moment, deepen relationships, and help them do more with us.”
Mike McWethy, Executive vice president at Texans Credit Union
“That means we can move faster, scale with the organization, and continue improving the member experience over time, supporting growth, retention, and innovation.”
Benjamin Conant, Chief product officer at Alkami
“Texans Credit Union demonstrates the compounding value of treating a platform conversion as the foundation for a broader growth strategy.”
Benjamin Conant, Chief product officer at Alkami
“By bringing together onboarding and account opening, digital banking, an extensible SDK, and an ecosystem of integrated technology partners, Texans has greater flexibility to determine what it needs and how to deliver it.”
Benjamin Conant, Chief product officer at Alkami
“The results show how that flexibility can translate into stronger engagement, greater efficiency, and measurable growth.”
Texans Credit Union Grows Active Digital Banking Users by 42% with Alkami PR Newswire
A new case study shows how the credit union also improved NPS from 73.6 to 89.4, doubled online account openings, and made in-branch account opening up to five times faster.
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