The Hackett Group® Introduces AI World Class Supply Chain Benchmarks
Business Wire•12/10/2026•10:00 ET
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Key Highlights
- ➤AI modeling cuts expedited orders by up to 59%
- ➤Forecast error declines by up to 52%
- ➤Inventory carrying costs decrease by up to 41%
- ➤Plan-to-deliver costs decline 12% to 17%
- ➤Staffing requirements decrease by 15% to 24%
Expert Statements
Erin Blair, Principal at The Hackett Group
“Most organizations still approach AI as a collection of planning tools and isolated use cases”
Erin Blair, Principal at The Hackett Group
“Leading companies are using AI to rethink how their supply chains and teams operate. The result is not simply greater efficiency, but measurable improvements in working capital, service reliability, operating leverage and resilience.”
Sid Shetty, Senior manager at The Hackett Group
“Supply chain performance is no longer determined solely by automation or efficiency”
Sid Shetty, Senior manager at The Hackett Group
“Organizations that redesign work around AI are changing how their supply chains operate. Better decisions earlier in the process reduce the work, cost and disruption the rest of the network has to absorb. That is where AI created a more sustainable competitive advantage.”
The Hackett Group(®) Introduces AI World Class Supply Chain Benchmarks
New research quantifies reductions in expedited orders (up to 59%), forecast error (up to 52%) and inventory carrying costs (up to 41%)
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