Travelport and Cognizant deepen strategic partnership to build intelligent travel retail for the AI era
Key Highlights
- ➤Cognizant and Travelport announce next phase of strategic AI transformation partnership
- ➤First phase established AI-enabled delivery foundations across platforms, architecture, and engineering practices
- ➤Cognizant teams will support Travelport across 18 countries through its AI Builder approach
- ➤Travelport platforms power bookings for hundreds of thousands of suppliers in more than 165 countries
Expert Statements
John Mangelaars, Chief Executive Officer, Travelport
“What excites me is how much AI can change what our platform does for customers”
John Mangelaars, Chief Executive Officer, Travelport
“Understanding a traveler's intent, resolving disruption before it reaches them, turning a complex itinerary into a confirmed booking in a fraction of the time it takes today, these are step changes for airlines, agencies and travelers, not incremental gains.”
John Mangelaars, Chief Executive Officer, Travelport
“That potential is what this work is for, we have always worked to reduce complexity for our customers and this is the next step on that journey.”
Ravi Kumar S, Chief Executive Officer, Cognizant
“We have invested substantially in AI, in our platforms, our engineering tooling and our people, and the real measure of that investment is what it makes possible for clients”
Ravi Kumar S, Chief Executive Officer, Cognizant
“With Travelport, we are putting those capabilities to work on infrastructure the global travel industry depends on. Combining our AI investments with their platform and domain strength is how AI capability becomes commercial advantage.”
Hussain Patel, Founder of TripJack, a Travelport customer
“We need partners who can support scale, reliability, and future product development, and the biggest value is in having one that helps us move faster”
Travelport and Cognizant deepen strategic partnership to build intelligent travel retail for the AI era PR Newswire
* Builds on the successful first phase of Travelport's modernization program, which has established the technology foundation for AI-enabled delivery * Positions Travelport to apply AI at scale across its platforms that power bookings for hundreds of thousands of travel suppliers in more than 165 countries TEANECK, N.J. and LONDON, Oct. 27, 2026 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) and Travelport today announced the next phase of their strategic partnership, committing both companies to a single objective: making Travelport the first truly AI-native platform in global travel retailing.
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